Genpact Mega Online Interview 2025

Genpact is hosting a virtual hiring event from July 21 to July 26, 2025, between 11:30 AM and 3:00 PM IST, offering exciting opportunities in AR, Collections, and Claims roles across multiple locations in India. This drive is ideal for fresh graduates and professionals with up to 8 years of experience, providing a chance to join a global leader in professional services. The entire interview procedure is conducted through Microsoft Teams online.

Genpact Virtual Recruitment Drive Overview

This virtual recruitment drive is a golden opportunity for candidates with a bachelor’s degree in any discipline to kickstart or advance their careers with Genpact. The event targets roles in Accounts Receivable (AR), Collections, and Claims, welcoming both freshers and experienced professionals. Prepare to showcase your skills and seize the chance to work with an innovative multinational company.

Interview Schedule & Links

Job Responsibilities

• Address customer inquiries and resolve issues promptly.
• Assist in gathering data to support account recovery processes.
• Maintain in-depth knowledge of client workflows and guidelines.
• Identify, replicate, and escalate product-related issues as needed.
• Deliver outstanding customer service to enhance client satisfaction.
• Demonstrate strong problem-solving skills and analytical thinking.
• Ability to work both individually and collaboratively as a team.

Preferred Qualifications

• Excellent verbal and written communication skills with a professional tone.
• Customer-focused mindset with the ability to understand client needs.
• Quick problem-solving skills to address issues efficiently.
• Ability to remain calm and composed under pressure.
• Empathy and the ability to connect with customers’ concerns.
• Thorough understanding of company products, services, and policies.
• Proactive in identifying potential issues before they escalate.
• Strong teamwork and collaboration skills within a support team.
• Adaptability to changing tools, processes, or customer requirements.

About Genpact

Genpact is a leading global professional services firm specializing in digital, Business Process Outsourcing (BPO), and providing technological solutions. Founded in 1997 as a branch of General Electric, and has ever since developed into an independent entity headquartered in New York City, with operations in over 30 countries. Serving industries such as banking, healthcare, retail, and manufacturing, Genpact provides expertise in finance, customer experience, supply chain, and analytics. The company is renowned for leveraging innovation and digital technologies to optimize processes and drive business growth.